Order Management

Automatic order synchronization

We integrate with major marketplaces and carts including Amazon, eBay, Walmart, Newegg, and Magento. Orders import automatically from your marketplace, removing manual data entry; you can also batch-upload orders manually.

Automatic order sorting

After pick and pack, an automated sorting system keeps fulfillment efficient and reliable, including during peak season.

Rapid shipment

We respond quickly and aim to ship eligible orders within 24 hours. Sellers can track order status through their FYERP dashboard.

Tracking notification

Tracking information is updated back to the marketplace, and branded tracking notifications can be sent to buyers where supported.

Returns handling

Returns are managed through a case tracker. Returned products are inspected and handled according to each seller’s return and disposition workflow.